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Some of the more common questions artists have about live venue reporting are listed below. Can't find answers to what you are looking for? Contact us directly and an IndieHitMaker team specialist will be glad to help.

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  1. What is Venue Sales Reporting?
    The act of reporting CD/DVD sales sold from a specific live performance to Nielsen SoundScan for inclusion in their weekly sales reports submitted to the BillBoard Charts and accessed by countless industry professionals - aka, SoundScan Live Venue Reporting.

  2. What do I do if I don't have a UPC or Barcode for my CD?
    First you need to purchase a UPC code from a qualified vendor, or save time and money by purchasing one from directly from IndieHitMaker by clicking here BUY UPC CODE. Use a free barcode generator online to then create and download the graphical image necessary to print a bar code on your CDs. If you already have manufactured CDs without a barcode, there are companies available that can print stickers.

  3. What's the difference between a UPC code and a Barcode?
    UPC is short for Universal Product Code, a unique 12-digit number assigned to retail merchandise that identifies both the product and the vendor that sells the product. The UPC on a product typically appears adjacent to its bar code, the machine-readable representation of the UPC.

    A barcode (also bar code) is an optical machine-readable representation of the UPC 12-digit number that can be reproduced onto merchande and retail procudts.

    You need to purchase a UPC code in order to create a barcode for your packaging. Although there are many places to create a free barcode online, there are few ways to actually purchase your 12-digit UPC code. Save time and money by purchasing your UPC code directly through IndieHitMaker.
    BUY UPC CODE HERE

  4. What are the full costs of each package plan?
    Annual
    Initial purchase: $299.00 + $14.99 admin fee
    Renewal: Manual purchase $299.00/yr

    Monthly
    Initial purchase: $99.00 + $14.99 admin fee
    Recurring charge: $33/mo after the first three months

    Pay-Per-Report
    Initial purchase: $33.00 admin fee + $5 for first report
    Cost to report: $5/show | $15/week
    Renewal: Manual purchase $33.00/yr

  5. What is the SoundScan reporting week?
    SoundScan and Billboard track sales weekly from Thursday to Wednesday. The reporting week covers the previous Thursday thru Wednesday of the current week. In order for your sales to be counted for the week, you must report in a timely manner according to SoundScan and IndieHitMaker deadlines.

  6. Why is there a required waiting period to begin reporting?
    The normal turnaround time for titles to be registered with SoundScan is usually 3-5 business days, although certain circumstances may delay registration. Sales reported during this period will not be counted so plan a minimum of 10 business days in advance of upcoming tours or CD releases to assure your sales will be reported.

  7. What if my titles are already registered with SoundScan?
    Let us know if your title is already registered with SoundScan when you enroll and we automatically update your title addition sheets with SoundScan so you can begin reporting once you receive your Venue Settlement Sheet (VSS) from IndieHitMaker.

  8. Can I report advance orders of a release?
    Yes, but strict rules apply. We help you work with SoundScan to
    get credit for advance orders.

  9. Do I have to sign a contract with PolyPlat Records/ADSD to become an IHM artist?
    The terms & conditions of your IHM agreement serves as the contract between artist and label allowing you to report directly as a PolyPlat Records/ADSD artist or as the parent to your own record label or distribution company. You are able to cancel your affiliation with the label and IndieHitMaker at any time, for any reason, as long as all user agreement obligations have been met. As always, you keep total control and ownership of your copyrights, publishing and masters - we recommend you completely read the user agreement before registering.

  10. Can I report download card sales at my live shows?
    Yes. As long as the download card does not offer any extras at time of download (i.e. exclusive unreleased track, etc.) you can report the sale of a single, EP or album at your live performances through our Chartbuster Program.

  11. Are there any restrictions to the types of venues eligible for live venue reporting?
    Yes. Nielsen Soundscan will not process sales that occurred at churches, libraries, YMCAs, malls, campgrounds, public and private schools, offices, lawn and house concerts are all ineligible venue sites.  If you are uncertain whether a venue site is eligible please check
    with SoundScan up to 2 weeks prior to the event for confirmation.

    To report sales from a church, visit: http://www.cmta.com/overview.htm

  12. When will my sales appear on SoundScan reports?
    The sales from the previous reporting week are published the following Wednesday.

  13. How do I know if I get on the charts?

    Artists are notified directly by IHM when they chart on either SoundScan or Billboard. Keep in mind Billboard only reports the top 50 or less in many charts.

 
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